1. General provisions.

1.1. These goods purchase – sale rules (hereinafter – Rules) are a legally binding document for the Parties, which establishes the rights, obligations, and responsibilities of the Buyer when purchasing goods in the online store.
1.2. The Seller reserves the right to change, amend, or supplement the rules at any time, taking into account the requirements set by legal acts. The Buyer is informed on the online store's website. The Rules applicable to the Buyer when shopping in the online store are those in effect at the time of placing the order.
1.3. The right to purchase in the online store is granted to:
1.3.1. capable natural persons, i.e., individuals who have reached the age of majority and whose capacity is not restricted by court order;
1.3.2. minors aged 14 to 18, only with the consent of their parents or guardians, except in cases where they independently manage their income;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above-mentioned persons.
1.4. By confirming the rules, the Seller also guarantees that, based on point 1.3 of the rules, the Buyer has the right to purchase goods in the online store.
1.5. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer, having formed a shopping cart in the online store, specified the delivery address, selected the payment method, and familiarized themselves with the Seller's rules, clicks the „Confirm Order“ button (see point 5 „Ordering goods, prices, payment procedure, deadlines“).

2. Personal data protection.

2.1. The Buyer can order goods in the online store by:
2.1.1. registering in this online store – by entering the requested data during registration;
2.1.2. not registering in this online store.
2.2. The Buyer, when ordering goods in the ways specified in point 2.1 of the rules, must provide the necessary personal data of the Buyer in the relevant information fields provided by the Seller for the proper execution of the goods order: name, surname, delivery address, phone number, and email address.
2.3. By confirming these rules, the Buyer agrees that the personal data provided in point 2.2 will be processed for the purposes of selling goods and services in the online store, analyzing the Seller's activities, and for direct marketing purposes.
2.4. By agreeing that the Buyer's personal data will be processed for the purpose of selling goods and services in the Seller's online store, the Buyer also agrees that informational messages necessary for fulfilling the goods order will be sent to the email address and phone number provided by the Buyer.
2.5. The Buyer, when registering in the online store and ordering goods, undertakes to keep and not disclose the login details to anyone.

3. Buyer's rights and obligations.

3.1. The Buyer has the right to purchase goods in the online store in accordance with these Rules and other sections of information in this online store.
3.2. The Buyer has the right to withdraw from the purchase – sale agreement with the online store by notifying the Seller in writing (via email, indicating the item to be returned and its order number) no later than 14 (fourteen) working days from the date of delivery of the item, except in cases where the contract cannot be withdrawn according to the laws of the Republic of Lithuania (e.g., when the contract is made for the sale of hygiene products, bedding items); see information on the website of the Public Institution „Consumer Center“, point 18 of „Features of Non-Food Goods Return and Exchange“.
3.3. The right provided in point 3.2 of the Rules can be exercised by the Buyer only if the item has not been damaged or its appearance has not significantly changed, and it has not been used.
3.4. The Buyer agrees to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them without delay.
3.6. The Buyer agrees not to disclose their login information to third parties. If the Buyer loses their login information, they must immediately inform the Seller using the contact methods specified in the „Contact“ section.
3.7. By using the online store, the Buyer agrees to these purchase – sale Rules and commits to comply with them and not violate the laws of the Republic of Lithuania.

4. Seller's rights and obligations.

4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store.
4.2. If the Buyer attempts to harm the stability and security of the Seller's online store or violates their obligations, the Seller has the right to immediately and without warning restrict or suspend the Buyer's ability to use the online store or, in exceptional cases, cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's right to privacy regarding the personal information belonging to the Buyer, as indicated in the online store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
4.5. The Seller has the right to cancel the order, notifying the customer if it is noticed that there are errors in the prices, terms, or specifications of the sold goods, due to which the order cannot be fulfilled.

5. Ordering goods, prices, payment procedure, terms.

5.1. In the online store, the Buyer can shop 24 hours a day, 7 days a week.
5.2. The contract comes into effect from the moment the Buyer clicks the „Confirm Order“ button, and upon receiving the order, the Seller confirms it by sending a confirmation email to the email address provided by the Buyer.
5.3. The prices of goods in the online store and in the formed order are indicated in euros, including VAT.
5.4. The Buyer pays for the goods in one of the following ways:
5.4.1. payment using online banking – this is a prepayment using the online banking system used by the Buyer. To use this payment method, the Buyer must have signed an online banking agreement with one of the serviced banks. The Buyer transfers money to the online store's settlement account. Responsibility for data security in this case lies with the respective bank, as all monetary transactions take place within the bank's online banking system.
5.4.2. Payment by bank transfer is a prepayment method where the Buyer, having printed the order and gone to the nearest bank branch, transfers money to the online store's bank account.
5.5. The Buyer agrees to pay for the goods immediately. Only upon receiving payment for the goods is the goods shipment formed and the delivery term for the goods begins to be calculated.

6. Delivery of goods.

6.1. The Buyer, having chosen the goods delivery service at the time of ordering, agrees to specify the exact delivery location for the goods.
6.2. The Buyer agrees to accept the goods personally. In the event that the Buyer cannot accept the goods personally, and the goods are delivered to the specified address, the Buyer has no right to make claims against the Seller for delivering the goods to an incorrect entity.
6.3. The goods are delivered by the Seller or a representative authorized by the Seller (courier).
6.4. The Seller delivers the goods to the Buyer based on the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the required goods are not available in the Seller's warehouse, and the Buyer is informed about the lack of ordered goods. At the same time, the Buyer agrees that in exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such cases, the Seller agrees to contact the Buyer immediately and coordinate the conditions for the delivery of goods.
6.5. In all cases, the Seller is exempt from liability for violations of the delivery terms if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Seller's control.
6.6. The Buyer must immediately inform the Seller if the shipment is delivered in a damaged or otherwise compromised package, if unordered goods are included in the shipment, or if the quantity is incorrect, or if the product is incomplete.
6.7. The Buyer must, in all cases, note any package damage in the delivery document provided by the courier at the time of delivery or draw up a separate act regarding these damages. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is exempt from liability to the Buyer for damages to the goods related to package damages that the Buyer did not note in the courier's delivery document.

7. Quality of goods, warranty.

7.1. The data for each product sold in the online store is generally indicated in the product description next to each product.
7.2. The Seller is not responsible for the fact that the products in the online store may not match the actual size, shape, and color of the goods due to the characteristics of the display used by the Buyer.
7.3. The Seller provides a certain period of valid quality warranty for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the Seller does not provide a quality warranty for certain types of goods, the warranty provided by the relevant legal acts applies.

8. Return and exchange of goods.

8.1. Defects in sold goods are remedied, defective goods are exchanged or returned in accordance with the Rules for the Return and Exchange of Goods approved by the Order No. 217 of the Minister of Economy of the Republic of Lithuania dated June 29, 2001, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products, bedding items); see information on the website of the Public Institution „Consumer Center,“ „Specifics of Non-Food Goods Return and Exchange“ point 18.). Money for returned goods is in all cases transferred only to the payer's bank account.
8.2. To return the product(s) based on point 8.1 of the Rules, the Buyer can do so within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, informing the Seller using the contact methods specified in the contact section, indicating the name of the returned product, the order number, and the reasons for the return.
8.3. When the Buyer returns goods, the following conditions must be met:
8.3.1. the returned item must be in its original intact packaging;
8.3.2. the item must not be damaged by the Buyer;
8.3.3. the item must be unused, retaining its commercial appearance (undamaged labels, unpeeled protective films, etc.) (this point does not apply if a defective item is being returned);
8.3.4. the returned item must be of the same configuration as the Buyer received it;
8.3.5. when returning an item, it is necessary to provide the purchase document.
8.4. The Seller has the right not to accept the items returned by the Buyer if the Buyer does not comply with the return procedure established in Article 8.3.
8.5. When returning an incorrect and/or defective item, the Seller is obliged to take back such items and replace them with equivalent suitable items.
8.6. In the event that the Seller does not have suitable items for replacement, the amount paid by the Buyer will be refunded, excluding the delivery cost.

9. Responsibility of the Buyer and Seller.

9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences arising from this and has the right to demand compensation for direct losses incurred by the Seller.
9.2. The Buyer is responsible for actions taken while using this online store.
9.3. The registered Buyer is responsible for the transfer of their login data to third parties. If a third party uses the services provided by the online store by logging in with the Buyer's login data, the Seller considers this person to be the Buyer.
9.4. The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller's recommendations and the Buyer's obligations, did not familiarize themselves with these Rules, although such an opportunity was provided to them.
9.5. If there are links on the Seller's online store to the websites of other companies, institutions, organizations, or individuals, the Seller is not responsible for the information or activities there, does not monitor or control those websites, and does not represent those companies and individuals.
9.6. In the event of damage, the at-fault Party compensates the other Party for direct losses.

10. Marketing and information.

10.1. The Seller may, at its discretion, initiate various promotions in the online store.
10.2. The Seller has the right to unilaterally change the terms of promotions without separate notice, as well as to cancel them. Any change or cancellation of the terms and procedures of promotions is valid only for the future, i.e., from the moment of their implementation.
10.3. The Seller sends all notifications using the contact details provided by the Buyer in the registration form.
10.4. The Buyer sends all notifications and questions to the phone numbers and email addresses specified in the „Contacts“ section of the Seller's online store.
10.5. The Seller is not responsible if the Buyer does not receive the sent informational or confirmation messages due to internet connection issues or disruptions in the networks of email service providers.

11. Final provisions.

11.1. These goods purchase - sale Rules are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disputes arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the laws of the Republic of Lithuania.