{"id":15989,"date":"2023-12-02T08:04:55","date_gmt":"2023-12-02T08:04:55","guid":{"rendered":"https:\/\/klaviaturos.shop\/?page_id=15989"},"modified":"2026-04-24T15:38:58","modified_gmt":"2026-04-24T12:38:58","slug":"warranty-service","status":"publish","type":"page","link":"https:\/\/klaviaturos.shop\/en\/warranty-service\/","title":{"rendered":"Warranty Service"},"content":{"rendered":"
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Warranty Service<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. The quality guarantee is provided for all our products. The validity period of the products may vary. The conditions, warranty period are specified in the product description or invoice, which also corresponds to the warranty sheet.<\/span><\/p><\/li>

  2. A 24-month warranty service applies to individuals, while a 12-month warranty applies to legal entities.<\/span><\/p><\/li>

  3. The quality guarantee is not provided if the product characteristics match its description, and the product is suitable for use according to its purpose.<\/span><\/p><\/li>

  4. The quality guarantee is also not provided for information contained in media or devices. This means that we are not responsible if personal information is lost during repair. Costs for restoring data at the customer's request are also not compensated.<\/span><\/p><\/li>

  5. When picking up the product in-store, check that it is undamaged, complete, and suitable for use. When receiving an order from a courier, pay attention to the packaging \u2013 if you have any doubts, unpack it immediately. Note any discrepancies in the product transfer acceptance document and, in the presence of the courier, draw up an act. If you notice defects or damages to the product after signing the transfer acceptance document, we cannot take responsibility for the product or packaging being damaged or incomplete. In this case, the quality guarantee will only be provided in the event of a factory defect.<\/span><\/p><\/li>

  6. You can return the product for warranty service by visiting us at Kaunas, Amaliai agurkli\u0173 takas 3, or you can send it properly packaged with the help of a courier to: Kauno IKI Ateities pa\u0161tomatas (Omniva). The buyer, when submitting the device for warranty repair, must also provide the purchase documents \u2013 invoice.<\/span><\/p><\/li>

  7. We eliminate defects in returned products within 1-10 working days, counting from the day the product is transferred to the warranty service. If it turns out that the repair of the product requires a specific part, which takes longer than usual to obtain, the deadline is extended; in this case, we will contact you personally and inform you about the progress of the defect elimination process.<\/span><\/p><\/li>

  8. When picking up the product, it is necessary to check that the entire set of the device brought for repair is being returned. Claims regarding the completeness will not be accepted later.<\/span><\/p><\/li>

  9. The customer must deliver the device at their own expense and effort.<\/span><\/p><\/li>

  10. When returning the purchased product, you must deliver it to Kaunas, Amaliai agurkli\u0173 takas 3 or send it via the parcel machine: Kauno IKI Ateities pa\u0161tomatas (Omniva).<\/span><\/p><\/li>

  11. Shipping information:<\/span><\/p>

    Name: <\/strong>klaviaturos.shop;
    <\/span>Email:<\/strong> klaviaturos.shop@gmail.com;
    Phone number:<\/strong> +370 646 88122; +370 643 48226
    Parcel machine:<\/strong> Kaunas IKI Ateities parcel machine (Omniva).<\/span><\/p><\/li><\/ol>

    Warranty obligations are terminated or do not apply in the following cases:<\/span><\/strong><\/p>